/* =========================================================
   پشتیبانی (کاربر + ادمین)
   ========================================================= */

.sp-wrap { padding-top: 28px; padding-bottom: 60px; max-width: 860px; }
.sp-head { display: flex; align-items: flex-end; justify-content: space-between; gap: 14px; flex-wrap: wrap; margin-bottom: 18px; }
.sp-head h1 { margin: 0 0 4px; font-size: 1.5rem; }
.sp-head p { margin: 0; color: var(--text-soft); font-size: .9rem; }
.sp-card { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius-lg); padding: 24px 22px; box-shadow: var(--shadow-sm); }
.sp-card h1 { font-size: 1.35rem; margin: 6px 0 8px; }
.sp-lead { color: var(--text-soft); font-size: .9rem; line-height: 1.9; margin: 0 0 18px; }
.sp-back { font-size: .85rem; color: var(--primary); font-weight: 700; }
.sp-form { display: flex; flex-direction: column; gap: 14px; }


.sp-list { display: flex; flex-direction: column; gap: 10px; }
.sp-item { display: grid; grid-template-columns: auto 1fr auto; grid-template-areas: "st title new" "st meta new"; gap: 2px 12px; align-items: center;
    background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); padding: 14px 16px; color: var(--text); transition: border-color .2s, transform .2s; }
.sp-item:hover { border-color: var(--primary); transform: translateY(-1px); }
.sp-item .sp-status { grid-area: st; }
.sp-item strong { grid-area: title; }
.sp-item small { grid-area: meta; color: var(--text-faint); font-size: .76rem; }
.sp-item.is-unread { border-color: color-mix(in srgb, var(--accent) 50%, var(--border)); }
.sp-new { grid-area: new; font-style: normal; font-size: .72rem; font-weight: 800; color: #fff; background: var(--accent); padding: 3px 10px; border-radius: var(--radius-full); }
.sp-empty { text-align: center; padding: 50px 20px; color: var(--text-faint); background: var(--surface); border: 1px dashed var(--border); border-radius: var(--radius-lg); }
.sp-empty-icon { display: inline-grid; place-items: center; width: 56px; height: 56px; border-radius: 50%; background: var(--primary-soft); color: var(--primary); margin-bottom: 8px; }

.sp-status { display: inline-block; font-size: .72rem; font-weight: 800; padding: 3px 10px; border-radius: var(--radius-full); white-space: nowrap; }
.sp-status.s-open { background: #fef3c7; color: #92400e; }
.sp-status.s-answered { background: var(--success-soft); color: var(--success); }
.sp-status.s-closed { background: var(--surface-2); color: var(--text-faint); }

.sp-thread-head { display: flex; align-items: center; justify-content: space-between; gap: 10px; flex-wrap: wrap; }
.sp-meta { color: var(--text-faint); font-size: .8rem; margin: 0 0 12px; }
.sp-note { background: #fef3c7; color: #92400e; padding: 10px 14px; border-radius: var(--radius-sm); font-size: .82rem; }
.sp-messages { display: flex; flex-direction: column; gap: 12px; margin: 16px 0; }
.sp-msg { max-width: 88%; padding: 12px 16px; border-radius: 16px; background: var(--surface-2); line-height: 1.9; font-size: .9rem; }
.sp-msg p { margin: 4px 0 0; overflow-wrap: anywhere; }
.sp-msg.is-user { align-self: flex-start; border-bottom-right-radius: 4px; }
.sp-msg.is-admin { align-self: flex-end; background: var(--primary-soft); border-bottom-left-radius: 4px; }
.sp-msg-head { display: flex; gap: 10px; justify-content: space-between; align-items: baseline; }
.sp-msg-head small { color: var(--text-faint); font-size: .72rem; }
.sp-attach img { display: block; margin-top: 8px; max-width: 260px; max-height: 220px; border-radius: 10px; border: 1px solid var(--border); object-fit: cover; }
.sp-reply { border-top: 1px solid var(--border); padding-top: 16px; }
.sp-actions { display: flex; justify-content: flex-end; }
.sp-close { margin-top: 12px; }

/* ادمین */
.sup-subnav { display: flex; gap: 6px; overflow-x: auto; padding: 4px; margin-bottom: 22px; background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); }
.sup-subnav a { flex-shrink: 0; padding: 8px 14px; border-radius: var(--radius-sm); font-size: .84rem; font-weight: 600; color: var(--text-soft); white-space: nowrap; display: inline-flex; align-items: center; gap: 6px; }
.sup-subnav a.active { background: var(--primary); color: #fff; }
.sup-layout { display: grid; grid-template-columns: minmax(0, 1fr) 320px; gap: 18px; align-items: start; }
.sup-grid { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 18px; }
.sup-grid .admin-panel, .sup-layout .admin-panel { margin-bottom: 18px; }
.sup-unread td { background: color-mix(in srgb, var(--accent) 6%, transparent); }
.sup-link { font-weight: 700; color: var(--text); }
.sup-link:hover { color: var(--primary); }
.sup-problems { list-style: none; margin: 0 0 12px; padding: 0; display: flex; flex-direction: column; gap: 8px; }
.sup-problems li { padding: 10px 12px; border-radius: var(--radius-sm); font-size: .84rem; line-height: 1.8; border-inline-start: 4px solid var(--border); background: var(--surface-2); }
.sup-problems li span { display: block; color: var(--text-soft); font-size: .8rem; }
.sup-problems .p-bad { border-color: var(--danger); background: var(--danger-soft); }
.sup-problems .p-warn { border-color: #d97706; background: #fef3c7; }
.sup-problems .p-ok { border-color: var(--success); background: var(--success-soft); }
.sup-ctx { margin: 0; display: grid; gap: 8px; font-size: .84rem; }
.sup-ctx div { display: grid; grid-template-columns: 120px minmax(0, 1fr); gap: 8px; }
.sup-ctx dt { color: var(--text-faint); }
.sup-ctx dd { margin: 0; overflow-wrap: anywhere; }
.sup-code { display: block; font-size: .72rem; background: var(--surface-2); padding: 4px 8px; border-radius: 6px; margin-bottom: 4px; direction: ltr; text-align: left; }
.sup-pre { white-space: pre-wrap; word-break: break-word; background: var(--surface-2); padding: 14px; border-radius: var(--radius-sm); font-size: .82rem; }
.sup-mini { margin: 0; padding-inline-start: 18px; font-size: .84rem; line-height: 2; }
.sup-h3 { font-size: .9rem; margin: 16px 0 6px; }

/* صفحه خطا */
.error-ref { font-size: .95rem; color: var(--text-soft); }
.error-debug { direction: ltr; text-align: left; white-space: pre-wrap; background: var(--surface-2); padding: 10px; border-radius: 8px; font-size: .78rem; }
.error-actions { display: flex; gap: 10px; justify-content: center; flex-wrap: wrap; }

@media (max-width: 980px) {
    .sup-layout, .sup-grid { grid-template-columns: minmax(0, 1fr); }
}
@media (max-width: 560px) {
    .sp-card { padding: 18px 14px; }
    .sp-msg { max-width: 100%; }
    .sp-item { grid-template-columns: 1fr; grid-template-areas: "st" "title" "meta" "new"; }
}